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FAQs

Is your site secure?

Our secure server protects all pages that ask you for personal information using state-of-the-art Secure Sockets Layer (SSL) encryption.

We also use the latest firewall technology to ensure your information remains secure.

Secure pages will be indicated in most browsers by a lock icon. This icon should be visible on any web page that asks for your personal information.

Do you share my customer information?

No, we do not sell or rent it.

Orders

Why should I order?

Because our curtains are fun and unique! Because you are tired of the same old shower curtain designs! Because you or someone you love has a very special photograph.

Now it can be enjoyed every day by decorating your bath with a shower curtain no one else has! It will be noticed and appreciated far more than a framed photo ever will. And what a unique gift! Grandparents love anything with their grandchildren pictured and everyone loves to display and share images of their pets or travels. Or to set off that new paint or tile job, have a shower curtain made with just the right accent colours.

Our imaging process does not change the feel of the fabric. Plus, the images are virtually permanent, so all our curtains can be machine washed and dried without shrinking or fading.

How do I order?

There are two ways to order: online or by mail. To order online or by phone, you must pay with a credit or debit card.  If paying by check or money order you must order by mail. Here are specific instructions for each method:



How do I pay?

We accept Visa, MasterCard, Discover, and American Express credit or debit cards. Payment must be made in U.S. dollars. If paying by card, we will charge your card when we begin processing your order.



Custom Sizes & Bulk Pricing

We make custom size curtains to fit any space. Quantity discounts are available for 5 or more curtains. Simply email your size and quantity for a prompt quote.

Images

Will my image work?

High resolution images (minimum 2000 x 2000 pixels at 72 dpi) in clear focus with adequate contrast between subject and background will work best. Digital images taken at high resolution with a 3 megapixel or higher digital camera will almost always work. Choose a .jpg, .gif, or .png file between 2 and 12 megabytes for best results.

PLEASE keep the curtain shape in mind when selecting an image to avoid cropping problems.

Still concerned? You are welcome to email the images to us to evaluate at info at showerink dot com.

Can I use any image?

No. Some photos will simply not make an acceptable curtain. Images off the web usually do not have adequate resolution. Photos that are blurred, foggy, cracked or miscolored will not work unless restored.  Images without adequate contrast between subject and background will not work. Prints smaller than 8 x 10 will not work.

Also, you must have the rights to reproduce the image you provide. Generally, if it is a photo you have taken, this will be the case. However, if it is a photo taken by a photographer or one that has been published you will need to include a release. We do not accept images of copyrighted material without a release. Neither do we accept images considered to be obscene, vulgar, hateful, an invasion of privacy, or otherwise objectionable. If you provide an image we are unable or unwilling to use, you will be notified.

Can you enhance my image?

A wide variety if image modifications are available from simple touch up to complete restoration. Here is a description of some common fixes. For any not listed, email us for pricing. To order these simply request them in Order Notes.

Touch-Up - Straighten, correct red eye, balance color, balance contrast and sharpen as needed. $10 for most images.

Remove Background - Remove background and isolate subject(s). Adequate contrast required. $20 for most images.

Add Text - Add up to 24 characters of text to your image. Our photo editors determine style and placement. $10 - Check your spelling carefully!

How do I send my image?

Please email it to info@showerink.com.  EMAIL AN IMAGE : Attach an image less than 15 MB to your email and send it to info at showerink dot com. Include your order number or name so we know what order to use the image for.



What is resolution?

Resolution is a measure of image quality. Digital images are made up of thousands of tiny dots called pixels. The more pixels, the more detailed the image. Each digital image will be a specific number of pixels in width and height.

Email or call us if you still have questions. We are happy to evaluate your image at no cost. Simply email it to info at photoshowercurtain dot com.

What is cropping?

Cropping is changing the borders of an image to create a certain shape or to emphasize the subjects. We reserve the right to crop the images so that your curtain looks its best. Consequently, the image on your curtain may be slightly different than the one you submit. t.

Curtains

What fabrics are used?

Our curtains are printed on white polyester poplin.

How are curtains imaged?

Our curtains are printed using a sublimation process. This process "fuses" the ink into the fabric to make a permanent, extremely durable, high detail image. The process does not change the feel of the fabric and the image will not fade, crack, or peel.

Will the curtain match my image?

Most people are amazed at the image and color quality of our curtains, but they won't match your image. You are viewing your image on a monitor or print. It will look different when viewed on fabric. Also, colors may vary. Generally colors will be true, but shades of color may vary from what you see in your image. Also, if we have to crop your image to fit the curtain, it will appear slightly different.

How do I clean it?

No worries! It's OK to get it dirty. Because our printing process makes the image an integral part of the curtain, all curtains can be machine laundered with no fading or shrinkage. Simply wash in cold water on gentle cycle and tumble dry on low heat. Your curtain will arrive with wrinkles. Place it in a dryer with a damp washcloth for 15 minutes to remove them.

Can I add text?

For an additional $10 fee, you can add text to any curtain. There is a maximum of 24 characters. Our photo editors will select style and positioning of text. Please check your spelling carefully. We are not responsible for your spelling errors, only for ours.

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